Terms of Service

Effective Date: 18th June 2026

Welcome to Sri Lalitha Silks. These Terms of Service govern your access to and use of our website, products, services, wholesale programs, franchise opportunities, and related business activities. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Company Information

Sri Lalitha Silks
Dharmavaram, Andhra Pradesh, India

📞 Phone / WhatsApp: +91 94947 55017
📧 Email: sales@srilalithasilks.in
🌐 Website: www.srilalithasilks.in

2. Eligibility

By using our website or services, you confirm that:

You are at least 18 years of age or using the website under parental supervision.
The information you provide is accurate and complete.
You are legally capable of entering into binding agreements.

3. Products and Services

Sri Lalitha Silks offers:

Silk Sarees
Bridal Sarees
Exclusive Collections
Festival Collections
Wholesale Supply
Bulk Orders
Franchise Opportunities

All products are subject to availability and may be modified or discontinued without prior notice.

4. Product Information

We strive to provide accurate product descriptions, images, colors, pricing, and specifications.

However:

Actual colors may vary due to lighting and display settings.
Handcrafted and woven products may have slight variations.
Minor differences do not constitute defects.

5. Orders and Acceptance

An order is considered accepted only after confirmation by Sri Lalitha Silks.
We reserve the right to refuse or cancel any order at our discretion.
Orders may be cancelled due to stock issues, payment verification concerns, pricing errors, or suspected fraudulent activity.

6. Pricing

All prices are displayed in Indian Rupees (INR).
Applicable taxes and shipping charges may be added during checkout.
Prices may change without prior notice.

7. Payments

We may accept payments through:

Razorpay
PhonePe Payment Gateway
Cashfree
UPI
Net Banking
Debit Cards
Credit Cards

Payment processing is handled by authorized third-party providers.

8. Shipping and Delivery

Orders are shipped through approved logistics partners.
Delivery timelines are estimates and may vary based on location and courier performance.
Customers are responsible for providing accurate delivery details.

Sri Lalitha Silks shall not be liable for delays caused by logistics providers, natural events, government restrictions, or circumstances beyond our control.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

To be eligible for a return:

Products must be unused.
Products must be returned in original condition.
Requests must be submitted within the applicable return period.

Customized, special-order, clearance, or non-returnable products may not qualify for returns.

10. Wholesale Orders

Wholesale pricing and dealer programs are available to approved business customers.

Minimum Order Quantities (MOQ) may apply.
Special pricing is confidential.
Resale policies may be governed by separate agreements.

11. Franchise Opportunities

Franchise enquiries submitted through our website do not guarantee approval.

Sri Lalitha Silks reserves the right to:

Review applications
Conduct business verification
Approve or reject applications

Approved franchise partners will operate under separate franchise agreements.

12. Intellectual Property

All content on this website including:

Logos
Product Images
Collection Names
Graphics
Videos
Designs
Text Content

is the exclusive property of Sri Lalitha Silks and may not be copied, reproduced, distributed, or used without written permission.

13. Prohibited Activities

Users must not:

Submit false information
Engage in fraudulent transactions
Attempt unauthorized access to systems
Interfere with website operations
Misuse promotional offers
Violate applicable laws

14. Limitation of Liability

To the maximum extent permitted by law, Sri Lalitha Silks shall not be liable for:

Indirect damages
Consequential damages
Business losses
Loss of profits
Delayed deliveries caused by third parties

Our liability shall not exceed the value of the purchased product or order.

15. Privacy

Your use of our services is also subject to our Privacy Policy. By using our website, you consent to the collection and processing of information as described therein.

16. Changes to Terms

Sri Lalitha Silks reserves the right to modify these Terms of Service at any time.

Updated terms will be posted on the website and become effective immediately upon publication.

17. Governing Law

These Terms of Service shall be governed by the laws of India.

Any disputes arising from the use of our website, products, or services shall be subject to the jurisdiction of the courts of Andhra Pradesh, India.

18. Contact Us

For questions regarding these Terms of Service, please contact: